Refund Policy
Thank you for shopping at Edmond Dynasty. We want to make sure you are completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we’re here to help.
Digital Products: We issue refunds for digital products within 14 days of the original purchase of the product.
To be eligible for a refund for digital products, the product must be in the same condition as when you received it and you must provide us with the reason for the refund request.
Physical Products: We issue refunds for physical products within 30 days of the original purchase of the product.
To be eligible for a refund for physical products, the product must be unopened and in the same condition as when you received it and you must provide us with the reason for the refund request.
Refunds Process: Once we receive your refund request, we will inspect the product and notify you that we have received your refund request. We will immediately notify you on the status of your refund after inspecting the item.
If your refund is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Contact Us: If you have any questions on how to return your item to us, please contact us at [email protected].